Adhering to the service concept of "customer-oriented, creating value for customers", Sumray has established a sound pre-sale, in-sale and after-sales service system to provide customers with the highest quality and most efficient service with professionalism and enthusiasm.
Always put customer satisfaction first.
Pre-sales service
Adhering to the service concept of "customer-oriented, creating value for customers", Sumray has established a sound pre-sale, in-sale and after-sales service system to provide customers with the highest quality and most efficient service with professionalism and enthusiasm.
In-sale service
After the contract is signed, the production and transportation situation will be notified to the customer in time, and the product will be delivered safely in the fastest time.
After-sales service
All products are guaranteed for
one year.
Daily maintenance training can
be carried out for maintenance personnel.
24-hour service hotline: 0755-81737203
After the goods arrive at the user, the company will provide commissioning and commissioning services according to the specific conditions of the project to ensure the normal operation of the equipment as scheduled.
Conduct telephone return visits and unscheduled on-site return visits to understand the equipment operation in time and solve problems for customers.